UAAGI celebrates 20th year with new Center for Technical Excellence

UAAGI Center for Technical Excellence facade
Photo: UAAGI

United Asia Automotive Group, Inc. (UAAGI), the official local distributor of BAIC, Chery, Foton, Jetour, Lynk & Co., and Radar vehicles, has officially opened the doors of its UAAGI Center for Technical Excellence in Valenzuela City. This milestone caps off the multi-brand company’s 20th anniversary celebration, reinforcing its foothold in the local auto industry with a solid focus on after-sales service excellence. 

Inaugurated on January 26, 2026, the new facility is situated within a 2-hectare property and serves as a technical training hub for all six UAAGI-distributed brands. The center is designed to stabilize sales and service competencies nationwide, supporting UAAGI’s expanding multi-brand footprint.

Spanning 1,200 sqm, the UAAGI Center for Technical Excellence is built to accommodate 120 trainees simultaneously across four specialized training environments. Its curriculum covers a wide spectrum of competencies, from foundational diagnostics to advanced instruction in powertrain systems, electronics, chassis, and brake systems. In line with industry shifts, the facility also conducts training in advanced hybrid and electric vehicle systems.

UAAGI Center for Technical Excellence vehicle lifter
Photo: UAAGI
UAAGI Center for Technical Excellence conference room
Photo: UAAGI

To support hands-on training, the center is equipped with industrial-grade tools and infrastructure, including vehicle lifters, engine rigs, brand-specific diagnostic equipment, and a refrigerant recovery and recycling machine for 1234YF systems. Aside from technical instruction, UAAGI has also integrated product knowledge programs and a structured certification process for technicians, service advisors, and product consultants.

“The opening of this facility is a testament of UAAGI’s commitment to our business partners and our clientele. By investing in modern training and aftersales infrastructure, we are ensuring our personnel are equipped to uphold the highest service standards. Our goal remains clear: to provide every customer across our brands with the reliable, responsive support that defines the UAAGI ownership experience,” says UAAGI Chairman Rommel Sytin.

Finally, the training center complements UAAGI’s after-sales service ecosystem, anchored by its 8,700 sqm Base 2 facility, a warehouse with an inventory of 986,000 spare parts. With distribution hubs in Clark and Valenzuela, UAAGI reports a 94% average fill rate, allowing round-the-clock parts availability in Metro Manila, and up to three days in Visayas and Mindanao.

From left: Levi Santos, Foton Motor Philippines, Inc. General Manager; Eryx Guiang, Jetour Auto Philippines, Inc. Aftersales Director; Lito Landicho, UAAGI Auto Group VP for Customer Service Division; Kenneth L. Sytin, UAAGI Auto Group Vice Chairman; Rommel L. Sytin, UAAGI Auto Group Chairman; Timothy Sytin, UAAGI Auto Group Executive Director; Lito Jose, Jetour Auto Philippines, Inc. Managing Director; Franz Decloedt, Brand Head for Chery Auto Philippines, Lynk & Co Philippines, and Radar EV Pickup Philippines.
From left: Levi Santos, Foton Motor Philippines, Inc. General Manager; Eryx Guiang, Jetour Auto Philippines, Inc. Aftersales Director; Lito Landicho, UAAGI Auto Group VP for Customer Service Division; Kenneth L. Sytin, UAAGI Auto Group Vice Chairman; Rommel L. Sytin, UAAGI Auto Group Chairman; Timothy Sytin, UAAGI Auto Group Executive Director; Lito Jose, Jetour Auto Philippines, Inc. Managing Director; Franz Decloedt, Brand Head for Chery Auto Philippines, Lynk & Co Philippines, and Radar EV Pickup Philippines.. Photo: UAAGI
UAAGI Center for Technical Excellence inauguration group shot
Photo: UAAGI

Autocar’s Take

UAAGI’s investment in a centralized training facility highlights a critical but often overlooked aspect of the automotive business: long-term ownership support. In an increasingly competitive and electrified market, product launches alone are not enough. By prioritizing structured training, certification, and mastery of parts, UAAGI addresses one of the most common consumer concerns: service consistency.

The UAAGI Center for Technical Excellence shows a transition from reactive after-sales to a proactive, system-driven approach. If sustained, this strategy strengthens customer confidence not just in UAAGI itself, but also in the automotive brands it handles. To last longer in this highly-competitive industry, solidifying after-sales service is one of the important keys.