Ford Philippines has renewed its call for owners of affected vehicles to have their units inspected and repaired under its ongoing service program. The call addresses defective Takata airbags, reinforcing the company’s emphasis on customer safety.
The company reiterated that it is re-issuing the service campaign to reach customers who may not yet have brought in their vehicles for inspection and repair. The program covers specific models made between 2004 and 2014 that may be equipped with airbags supplied by Takata, which have been subject to global recalls due to the risk of inflator malfunction.
“The safety of our customers is an absolute priority. That’s why we remain proactive in reminding affected owners to book an appointment with their Ford dealer immediately to ensure a safe and worry-free experience on the road,” shared M Pushparaj, director, Ford Customer Service Division, Philippines.
According to Ford Philippines, the affected vehicles include certain production years of the Mustang, Everest, and Ranger. Below is a list of models covered by the recall.
- Ford Ranger 2011 (Driver Airbag)
- Ford Everest 2006 to 2014 (Driver and Passenger Airbag)
- Ford Ranger 2004 to 2011 (Driver and Passenger Airbag)
- Ford Everest 2006 to 2014 (Driver/Passenger and Side Airbag)
- Ford Mustang 2010 to 2014 (Passenger Airbag)
- Ford Mustang 2010 to 2014 (Driver Airbag Inflator or Driver Airbag Module)
To make the process more accessible, Ford Philippines outlined two primary steps for owners. First, vehicle owners are advised to verify whether their unit is affected by entering the 17-digit Vehicle Identification Number (VIN) through Ford Philippines’ official Takata airbag recall page. Once confirmed, owners may schedule an appointment with their preferred Ford dealership either via online service booking or by directly contacting the dealer’s service department during regular business hours.
Ford also noted that inspections and repairs may be conducted using its Mobile Service Vehicle program available in select dealerships. This option provides added convenience for customers who may have difficulty visiting service centers.
If a defect is confirmed, the replacement of the airbag inflator will be carried out free of charge. According to Ford, the expected repair time typically lasts between 2 and 3 hours, depending on the vehicle and service conditions.
Autocar’s Take
Ford Philippines’ renewed Takata airbag service campaign is a timely reminder that vehicle safety goes beyond the moment a car rolls off the dealership or when its model generation ends. By continuing to urge owners of older, affected models to come forward, Ford demonstrates the long-term responsibility automakers carry towards their customers.
Many of these vehicles remain in daily use, transporting families who may be unaware of unresolved safety risks. Reissuing the campaign, offering free repairs, and deploying mobile service units lowers barriers to compliance. Ford Philippines’ initiative reinforces trust and highlights why recall follow-through is just as critical as new-model launches.
