The country’s toll concessionaires and operators have expressed their full support for the government’s decision to reimplement the Cashless/Contactless Toll Collection Policy. This initiative is formalized through the Joint Memorandum Circular (JMC) No. 2024-001, which was issued by the Department of Transportation (DOTr), Land Transportation Office (LTO), and Toll Regulatory Board (TRB).
The policy, according to toll operators, plays an important role in reducing traffic congestion at toll plazas while ensuring enhanced safety and convenience for motorists. It also promises to optimize the overall operations of expressways.
Citing recent data from the TRB, the toll operators revealed that 97% of expressway users are already using Electronic Toll Collection (ETC) devices or RFID stickers for toll payments. With the policy’s reimplementation, the operators are encouraging the remaining 3% of motorists who still pay in cash to transition to RFID, ensuring faster and more efficient travel through expressways.
Toll operators also highlighted that getting an RFID device is a quick and easy process, with no minimum balance required for activation. The installation is free, and motorists can reload their accounts conveniently through customer service centers, kiosks, banks, e-wallets, and other accessible platforms.
Motorists are also urged to update their contact details for account notifications and monthly statements. For added convenience, official RFID mobile apps are available to check balances, reload accounts, and calculate toll fees.
For further details, the full statement can be read here:
“We, the toll concessionaires operating the country’s expressways, fully support the government’s initiative to reimplement the Cashless/Contactless Toll Collection Policy through Joint Memorandum Circular (JMC) No. 2024-001 issued by the Department of Transportation (DOTr), Land Transportation Office (LTO), and Toll Regulatory Board (TRB).
This policy plays a key role in easing traffic at toll plazas, improving safety and convenience for motorists, and optimizing expressway operations.
Based on the latest data from the TRB, 97% of expressway users already use an Electronic Toll Collection (ETC) Device/RFID Sticker for toll payments. With the reimplementation of the cashless/contactless toll collection policy, we encourage the remaining 3% of motorists who still pay in cash to switch to RFID for a faster, more efficient, and seamless toll experience.
Getting an RFID is simple and hassle-free. Installation is free, with no maintaining balance or minimum load required. Reloading is also easy and accessible through customer service centers, kiosks, banks, e-wallets, and other payment platforms, making it more convenient to manage your account.
To stay updated on transactions, we encourage motorists to update their contact details, including email and mobile number, to receive account notifications and monthly statements. The official RFID mobile apps are also available for quick balance checks, reloading, and toll fee calculations.
As toll operators, we are committed to continuously improving our systems to provide safer, faster, and more convenient expressway travel for all.”
