Ford Philippines is proud to introduce Territory Assure+, a new initiative aimed at elevating the ownership experience for Ford Territory owners by offering a range of enhanced services.
Territory Assure+ is a comprehensive program designed to make the ownership journey more convenient and stress-free for both current and previous-generation Territory owners. The initiative offers a suite of services, including fast and efficient vehicle maintenance, free pick-up and delivery, mobility support, and enhanced customer care.
Key features of Territory Assure+ include:
- Express Service: Owners can benefit from quick and reliable periodic maintenance, completed within just 90 minutes, which includes a complimentary car wash.
- Free Pick-up and Delivery: Customers can enjoy the convenience of having their vehicle picked up from and returned to their preferred location for service maintenance. This door-to-door service is available within a 5-kilometer radius for Ford dealers in metro areas and an 8-kilometer radius for those in provincial areas.
- Mobility Support: If a vehicle requires more than a day of repairs, Territory owners have access to a loaner vehicle, ensuring they stay mobile while their car is being serviced.
- Improved Customer Support: Territory Assure+ offers a dedicated email address ([email protected]) for product or service-related queries. This is in addition to existing Ford customer service hotlines and social media channels.
“Our Territory owners are predominantly young, digitally-savvy individuals who lead active and busy lifestyles. With Territory Assure+, we’re giving them the confidence and peace of mind to enjoy every moment on the road, whether they’re driving with friends or family,” said Mike Breen, Managing Director of Ford Philippines.
For more details about Territory Assure+, customers are encouraged to visit the Ford Philippines website or contact their nearest Ford dealer.
