Owning and maintaining your vehicle should be as pleasurable and convenient as driving it. That’s why JETOUR Auto Philippines Inc. (JAPI), the sole and official distributor of world-class JETOUR SUVs, MPVs, and EVs in the country, ensures that your experience remains delightful throughout your ownership journey with its “triple sure” promise.
JAPI’s aftersales services shine through its JETOUR Triple As: Availability, Affordability, and Accessibility. These three principles ensure that every JETOUR owner enjoys a seamless experience, from the first drive to regular maintenance.
This commitment is more than just a promise; it’s a guarantee that every JETOUR owner’s needs are met to keep their vehicles in prime condition. JAPI has implemented several initiatives to fulfill the Triple As for every customer at all dealerships.
To ensure the immediate availability and affordability of JETOUR parts, JAPI has significantly expanded its parts warehouse in Valenzuela from 600 sqm to 3,000 sqm. This expansion increases its inventory capacity for periodic maintenance services (PMS), collision, and general parts, virtually eliminating order backlogs. By shipping parts in large volumes, JAPI can also offer more competitive pricing.
To enhance accessibility, JAPI has launched a Customer Hotline Assistance service at 0917-5-JETOUR, available from 8:00 a.m. to 6:00 p.m., Monday to Friday. Additionally, JETOUR Auto Philippines’ Facebook and Instagram pages feature Kendee, the brand mascot-cum-chatbot, who can respond to parts-related inquiries and provide customer and technical support, as well as aftersales advisories.
These efforts, combined with JAPI dealerships’ responsive, knowledgeable, and caring aftersales teams, contribute to a robust aftersales support system that makes owning and maintaining a JETOUR vehicle a truly delightful experience.
So, the next time you take your JETOUR X70 (Journey, Travel, Sport, and Plus), JETOUR Dashing, Dashing Symphony subcompact crossover, JETOUR Ice Cream Battery Electric Vehicle, or the 4X4 SUV JETOUR T2 out for a spin, remember that your aftersales team is always “triple ready” to assist you, whether online or offline.
For more information about JETOUR and its Triple As, contact participating dealerships or visit the official JETOUR Auto Philippines website at https://jetourauto.ph
