Safety on public transportation is a must, which is why Green GSM is doing its best to assist both its driver partners and passengers should something go wrong. The all-electric taxi fleet company shared that each of the Green GSM vehicles is equipped with cameras and emergency alert buttons to keep both the driver and passenger/s feel secure during the trip’s duration.
In the Philippines, Green GSM has adopted this integrated approach through its Secure-to-Safe (S2S) system. The S2S system is installed as a standard feature across its taxi fleet, which is said to be designed as a coordinated safety support system that combines technology, procedures, and human response.
Green GSM Philippines said that its fleet is integrated with in-cabin and exterior cameras. It also comes with emergency alert buttons accessible to both passengers and drivers, and monitoring functions intended to support the identification of irregular situations during a trip. With these on-board safety features, Green GSM aims to assist the best it can when something goes wrong during the trip.
Green GSM said that the system is designed to protect everyone on board. The driver’s emergency button is positioned beneath the steering wheel for immediate access, while the passenger button is located along the rear seat side, typically near the vehicle’s B-pillar.
The positioning of each emergency alert button allows the driver and the passenger to discreetly press the button when needed. The company added that this layout reflects the principle that safety systems should serve both parties, rather than placing responsibility on one side alone.
Green GSM explains that when an emergency button is activated, an alert is transmitted to the operations center, triggering predefined support procedures. Depending on the circumstances, this may involve assistance from customer support teams, coordination with nearby resources, or engagement with relevant authorities in accordance with established protocols.
The company added that the recorded data is “encrypted, retained only for a limited period, and accessed only through lawful requests from competent authorities.” Green GSM noted that its S2S system does not “aim to eliminate risk entirely” but is meant to “provide structure, clarity, and support when uncertainty arises.”
Previously, one of Green GSM’s drivers was involved in an incident. The company said that the “behavior reflected” in the incident is “unacceptable and is considered an isolated case. It does not represent the standards, values, or driver culture upheld by Green GSM.”
Green GSM shared that it is fully cooperating with the investigation by the Land Transportation Franchising and Regulatory Board (LTFRB). It has also provided all the relevant information and records to the appropriate authorities, including the data generated by its S2S system.
