Ford Philippines celebrated the exceptional achievements of its top dealer partners in sales, service, and customer experience at the prestigious 2024 Ford Dealer Convention held at Okada Manila.
The awards were distributed across three main categories: Sales, Service, and Customer Experience (CX). These categories honored teams and individuals who demonstrated remarkable performance over the past year. The Sales category highlighted those who sold the highest number of Ford vehicles, the Service category recognized outstanding after-sales service in warranty, parts, accessories, and extended service business, and the CX category commended those who achieved high customer satisfaction scores in sales and service.
Sales Category
Top 5 Retail Sales Consultants (Metro Manila)
- Justine Faith Lim, Ford Global City
- Maria Corazon Espinosa, Ford Quezon Avenue
- Mercy Jen Lecita, Ford Commonwealth
- Maria Cristina Avila, Ford Manila
- Jhocelynne De Castro, Ford Balintawak
Top 5 Retail Sales Consultants (Provincial)
- Rolan Orias, Ford Baliuag
- Kim Rimmrol Martinez, Ford Baliuag
- Don Hillary Van Gutierrez, Ford Pampanga
- Jamie Marie Flores, Ford Iloilo (tie)
- Joseph Lindslee Ruta, Ford Davao (tie)
Top Dealer for Ranger Retail Sales
– Metro Manila: Ford Alabang
– Provincial: Ford Davao
Top Dealer for Territory Retail Sales
– Metro Manila: Ford Global City
– Provincial: Ford Pampanga
Top Dealer for Fleet Sales: Ford Global City
Top Selling Dealer
– Metro Manila: Ford Global City
– Provincial: Ford Pampanga
Top Selling Dealer Group: Anthony N. Cheng (ANC) Group
Service Category
Warranty Processor of the Year: Sosil Gayol, Ford Dumaguete
Top Selling Dealer for Accessories: Ford Global City
Top Selling Dealer for Extended Service Business: Ford Global City
Best in Parts Wholesale Performance
– Metro Manila: Ford Marikina
– Provincial: Ford Surigao
Service Team of the Year
– Metro Manila: Ford Alabang
– Provincial: Ford Sta. Rosa
CX Category
- Top Customer Experience Index Performance – Sales
– Metro Manila: Ford Otis Manila
– Provincial: Ford Ormoc - Top Customer Experience Index Performance – Service
– Metro Manila: Ford Alabang
– Provincial: Ford Sta. Rosa - Top Customer Experience Index Performance – Sales Consultant: Justine Faith Lim, Ford Global City
- Top Customer Experience Index Performance – Service Advisor: Ruffa T. Maninantan, Ford Alabang
- Top Fix It Right The First Time Performance Junior Technician: Bryan Cadenas, Ford Alabang
- Top Fix It Right The First Time Performance Master Technician: Ralph Rosin, Ford EDSA
“We extend our heartfelt congratulations to our outstanding dealer employees and teams for their exceptional contributions to Ford Philippines’ success last year,” said Mike Breen, Managing Director of Ford Philippines. “We hope these achievements will inspire and motivate the rest of our dealer community to continue delivering excellent sales and service experiences to our customers.”
For more information, visit Ford Philippines at https://www.ford.com.ph/
