Homegrown motorcycle taxi company Move It strengthens its commitment to providing safe and secure transportation to its passengers and rider-partners.
Move It rider-partners undergo rigorous skills assessment exercises as part of the pre-onboarding process. Rider-partners who qualify are invited for annual skills refresh and assessment sessions as part of Move It’s enduring commitment to safety
The two-wheel ride-hailing platform has launched its ‘Malasakit sa Biyahe’ Safety and Protection Program – a multi-pronged initiative focused on key safety elements such as skills assessment and development; technology and report mechanisms; and rider and vehicle roadworthiness.
Move It General Manager Wayne Jacinto shares: “Bilang isa sa mga participants ng Motorcycle Taxi Pilot Study, isang napakahalagang aspeto ng aming serbisyo sa Move It ang kaligtasan – hindi lamang ng aming mga pasahero kundi pati ng bawat Kuya at Ate ng Kalsada. Hindi lamang po pangako ang ‘kaligtasan’ para sa amin; bagkus ito ay bahagi na ng aming prinsipyo. Kaya patuloy ang ating pagpapalawig ng mga programa, alituntunin at tech features upang mas mapaigting ang kaligtasan ng ating bawat biyahe. Malayo na ang ating narating pagdating dito at patuloy pa tayong mag-iimprove para sa bawat pasaherong patuloy na nagtitiwala at tumatangkilik sa aming serbisyo, at maging sa mga riders na umaasa sa Move It para sa kanilang pang-araw-araw na kabuhayan.”
Foundational to the safety and security principle of Move It is the assessment and development of the skillset of its rider network. Before onboarding, every aspiring Move It rider-partner undergoes a rigorous identification; and skills and vehicular roadworthiness assessment process. Rider-partners are now also required to do an annual mandatory retraining and vehicle inspection. Believing in the transformative impact of continuous education, Move It has also partnered with various organizations and agencies in the implementation of capacity-building programs. These sessions cover topics such as road safety, passenger handling, and vehicle maintenance. The moto-taxi platform has sealed partnerships with MMDA, PNP, and CEMEX in the pursuit of these programs.
Move It has also recently announced its very first Kaligtasan Center, which is located at the Move It-Grab Warehouse in Marikina. This is a designated facility for all skills development and assessment activities and will soon evolve to house dedicated help desks for rider and passenger concerns – effectively growing Move It’s multi-channel help centers and consumer assistance channels. The homegrown moto-taxi platform is set to establish more Kaligtasan Centers in different cities in 2024.
Lastly, to ensure accessibility to its educational curriculums, Move It offers its rider partners access to its very own Move It Academy – an in-app online learning platform featuring safety-focused e-learning content. As of March 2024, 150,000 safety courses on Move It Academy have been completed by rider-partners.
Passengers and riders are also encouraged to contact the 24/7 Move It Safety Hotline at 02-8883-7109 for any incidents encountered on the road.
